EE
Elaine E
1 reviews | Active since Jan 2025
07 Jan 2025, 11:05
On the 8th of December I bought 2 cellphones and a Samsung tv from Vodacom at Corkwood Mall Kariega
On the 8th of December I bought 2 cellphones and a Samsung tv from Vodacom at Corkwood Mall Kariega. On the 17th I only received my phones and a voucher to redeem tv. Till today I have not received the tv. I have contacted Vodacom and Samsung multipal times,and all I get out of them is that someone will contact me in 24/48 hours. Well no calls were received,and tomorrow it's a month already. Worst service EVER!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Jan 2025, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
