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Elaine E

1 reviews | Active since Jan 2025

07 Jan 2025, 11:05

On the 8th of December I bought 2 cellphones and a Samsung tv from Vodacom at Corkwood Mall Kariega

On the 8th of December I bought 2 cellphones and a Samsung tv from Vodacom at Corkwood Mall Kariega. On the 17th I only received my phones and a voucher to redeem tv. Till today I have not received the tv. I have contacted Vodacom and Samsung multipal times,and all I get out of them is that someone will contact me in 24/48 hours. Well no calls were received,and tomorrow it's a month already. Worst service EVER!!!!!!

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2025, 12:12
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team