On Road to Disaster

It is with great frustration I have to say that “Vodacom Fiber” is a disaster journey that Vodacom has took itself to doom its reputation. After an agonizing wait of 1 months 23 day I am still battling to get service for the penny I might pay.

After going in circles and after numerous escalation I am sitting with this email to confirm my schedule for fiber installation that has been rolled out with no proper testing (Vodacom knows this issue) Link doesn’t give you option to choose the date or enter the date. This is the same on IE, SAFARI and CHROME browsers.

And when I try to call the number that has been mentioned on the website they just drop my call (all the time). I wouldn’t wait any further and would request to push this issue to the highest level in your company before the reputation of the company comes crumbling down with fiber dreams it laid in its backyard.

However with this I have cancelled my Sales order (which was much easier).