AB
Aletta B

1 reviews | Active since Sept 2021

02 May 2025, 13:56

On my last review on Vodacom a manager contacted me after he investigated the situation and confirmed that the contract for *** will be cancelled for which I thanked him

On my last review on Vodacom a manager contacted me after he investigated the situation and confirmed that the contract for *** will be cancelled for which I thanked him. I am now getting threatening letters from Vodacom thhat I need to pay within 7 days. Vodacom can forget it that contract for *** was cancelled it is null and void and I am sick and tired of this useless company!!!!

0
Replies (2)
Vodacom
Vodacom's reply03 May 2025, 10:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

AB
Aletta B's update06 May 2025, 14:14
Reviewer Update
Please refer to my fresh complaint today as a matter of urgency thank you.