AB
Aletta B
1 reviews | Active since Sept 2021
02 May 2025, 13:56
On my last review on Vodacom a manager contacted me after he investigated the situation and confirmed that the contract for *** will be cancelled for which I thanked him
On my last review on Vodacom a manager contacted me after he investigated the situation and confirmed that the contract for *** will be cancelled for which I thanked him. I am now getting threatening letters from Vodacom thhat I need to pay within 7 days. Vodacom can forget it that contract for *** was cancelled it is null and void and I am sick and tired of this useless company!!!!
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 May 2025, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2025, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AB
Aletta B's updateReviewer Update
06 May 2025, 14:14Please refer to my fresh complaint today as a matter of urgency thank you.
AB
Aletta B's update06 May 2025, 14:14
Reviewer Update
Please refer to my fresh complaint today as a matter of urgency thank you.
