on ITC for acc not even mine

Last year October I logged a ***** case with vodacom. After running around to police stations for avidavites stating I DO NOT Know the number linked to from account I was being billed for, vodacom 'politely' handed me over to a collection agency, whom I have been dealing with for the past 4 months to get this issue resolved.<br> Today I DISGUSTINGLY Found out I am on ITC!!!!! I have kept my credit record clean for 20 odd years and now this!!!!! Something that is NOT EVEN MY FAULT! Now I have to run around and get this shambles sorted out!!! Vodacom u had better give me answers as I honestly don't have the patience to have to put up with your *********** departments!!!!!