On ITC because of Vodacom's oversight...

Got listed on ITC after moving to Telkom because R271.00 outstanding. On the very last day of termination I specifically phoned the department that works with cancellations and I asked the consultant what is the final amount to pay. I immediately paid that amount and went on with my life.

Six months later I find myself blacklisted because of the misinformation given me by VODACOM. In April Vodacom Collections sent me an email saying that this amount is outstanding. This was the first notification. To which I immediately responded saying that this is not possible because THEIR OWN CONSULTANT gave me a final amount.

I have now paid this and got a settlement letter but unfortunately this now shows on my CreditExpert profile....