1 reviews | Active since Sept 2010

29 Nov 2016, 11:17

On hold for hours!

<p>Call back does not work. I phoned 5 times. Each time I wait 30 minutes for soneone to answer. Then I am transferred to yet another consultant and need to wait another 30 minutes listening to their dreadful musak! I can no longer deal with Vodacom. </p>

0
Replies (2)
Vodacom
Vodacom's reply29 Nov 2016, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update20 Feb 2017, 07:28
Reviewer Update

Thanks.