RN
Ryan N

1 reviews | Active since Jul 2012

23 Mar 2016, 13:21

On hold for an hour

My vodacom contract expired on the 17th January. I decided it's about time to cancel it today. I called ***, as instructed and sat. On hold. For an hour. Look, I know you want to retain customers, but, getting them well and truly irritated is not the way to do it.

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 14:42
Official
Hello Liverpool FC,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team