On going bad service and the problem is never resolved

<p>This is an ongoing problem with bad service and nobody taking ownership to resolve it properly. All attempts are temporary solutions and its back to square one. In the meanwhile I sit with a service provider who cannot deliver the service. There's been so many consultants each with their own gimmick solutions, requests been logged, technicians to contact you and most of these never happens. I loose out on my "poor service " to my clients as the line is so bad they can't hear me and eventually the communication is stopped as you cannot conduct business in such a manner. My balance enquiries for my account is so misleading and incorrect whether I use the app or dial *111# not once can I say the enquiries are 100% correct. The time and money I waste on this **** service is unbelievable, and no please dont tell me to go to another network service like a few of your lazy consultants recommended. LOOK AT MY RECORD OF HOW LONG I HAVE BEEN WITH VODACOM!</p>