JB
Jan B
1 reviews | Active since May 2016
29 Apr 2023, 19:30
On 2/02/23 I contacted vodacom to cancel one of my contracts as they breached the contract. When taking out the contract they said my home internet is uncupped but without any notice they changed the contract. I try to get answers every time but without
On 2/02/23 I contacted vodacom to cancel one of my contracts as they breached the contract. When taking out the contract they said my home internet is uncupped but without any notice they changed the contract. I try to get answers every time but without success. Can anyone help me please this has been going on for three months now without any help from them
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Replies (2)
Vodacom's replyOfficial
30 Apr 2023, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Apr 2023, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JB
Jan B's updateReviewer Update
02 May 2023, 15:41Still waiting for vodacom so Vodacom ConsumerT eam what now
JB
Jan B's update02 May 2023, 15:41
Reviewer Update
Still waiting for vodacom so Vodacom ConsumerT eam what now