CN
Chenay N

1 reviews | Active since Feb 2018

01 Jul 2019, 17:37

Omitted info!!!

Shame on you Vodacom for all the things you omitted when selling me a data plan (upgrade)!

I want my contract cancelled immediately!

0
Replies (2)
Vodacom
Vodacom's reply02 Jul 2019, 08:17
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply03 Jul 2019, 16:44
Official
Dear Customer, 

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 

Your query has been escalated and feedback provided. 

Regards 

Vodacom Consumer Website Team 

 

Best regards,