Omgoing since March and still not resolved......

This has been on-going since about March. Vodacom just cant seem to get it right. Besides being frustrating it is sooooo time consuming just to get Vodacom to deliver on their promises that we pay for. Please can Philip from back door solutions or whichever company it is that Vodacom is outsourcing to, to get issues sorted. Philip you were supposed to send me your email address so that I could contact you if my problem (Vodacom's promise) had not been resolved. The fact that the Vodacom and other outsourced personnel to not follow up with their promises is a huge part of all Vodacom complaints, well mine in any case. This problem has been on going since March.Philip please look into it and see why I am still not receiving the correct amount of monthly Data for the two Vodacom lines of mine in question. Supposedly according to you it would have been sorted by June 2018 well guess what, it is still incorrect........Philip please look into it and revert back to me as promised.....