OMG!

<p>Why has my contract been upgraded/converted from a data contract to a uchoose flexi without consent. After being on numerous calls totaling almost 6 hours, I am yet to get an answer, and the contract reversed. Yoir call center agents are clueless about customer service, 3 of which dropped the line, others merely pop you back in the que, with the wait starting all over, and having to explain the whole scenario to yet another unhelpfull consultant. One even swore on the call thinking he had muted the line. So much for being the leader. More than welcome to listen to that call. Was the last contact I had with you today.</p>