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CHARLIE C
1 reviews | Active since Jul 2018
11 Dec 2018, 02:01
Ombudsman case
Haven’t debited my account AGAIN!!!!!!!!!!!!!!!!!!! I’m soooo tired of vodacom! Staff unfriendly and they dnt know what they talking about! It’s like systems dnt talk to each other! I’m in arrears because I was not debited! They owe me a refund butting was not deducted this month...I have decided to take vodacom to the Ombudsman! I’m sick and tired
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Replies (2)
Vodacom's replyOfficial
11 Dec 2018, 07:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Dec 2018, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Dec 2018, 12:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply11 Dec 2018, 12:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Consumer Website Team(SA)
Best regards,