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reneilwe M
1 reviews | Active since Jun 2024
02 Jul 2024, 14:33
Olivia from Vodacom Hello Peter please call me
Good day ,i wrote a review last week about Vodacom and got a call from Olivia and she promised me that she will investigate my matter and give me a call back ,i have 3 interim routers from Vodacom at my house that are not working and Vodacom promised i should use them for 2 months for free until my fibre is sorted ,one month has gone without using it...i am defeated....please HELP.
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Vodacom's replyOfficial
03 Jul 2024, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jul 2024, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team