MD
Mogamat D
1 reviews | Active since Jul 2014
15 Dec 2021, 12:55
Old Vodacom Account still active on Credit Report after contracted closed.
I have an active account on my credit report with a balance. This contract was ended a few years ago.
Please advise how this can be removed/closed on my credit report. I am unable to get assistance via the available communication channels online.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Dec 2021, 14:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Dec 2021, 14:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MD
Mogamat D's updateReviewer Update
17 Dec 2021, 14:07Thank you, letter received.
MD
Mogamat D's update17 Dec 2021, 14:07
Reviewer Update
Thank you, letter received.