WS
Willem S
1 reviews | Active since Jun 2020
09 May 2024, 10:41
Old Sim Card
Good day, I have been overseas for a while, and when I came back now and I have inserted my sim card, it seems that the sim is no longer working / it just says no service. Can you please assist, as I need my number, and cant opt for a new number, so I need my old number back please.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 May 2024, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2024, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
WS
Willem S's updateReviewer Update
09 May 2024, 14:04Thank you :) Looking forward to hearing from you.
WS
Willem S's update09 May 2024, 14:04
Reviewer Update
Thank you :) Looking forward to hearing from you.
Vodacom's replyOfficial
09 May 2024, 15:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records shows that the prepaid number has been deleted due too inactivity. Please select the link below to fami****ize yourself with Vodacom Prepaid SIM terms and conditions:
https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
Regards, Consumer Website Team
https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
Regards, Consumer Website Team
Best regards,
Vodacom's reply09 May 2024, 15:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our records shows that the prepaid number has been deleted due too inactivity. Please select the link below to fami****ize yourself with Vodacom Prepaid SIM terms and conditions:
https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
Regards, Consumer Website Team
https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
Regards, Consumer Website Team
Best regards,