BS
Bulelwa S

1 reviews | Active since Nov 2017

15 Nov 2017, 10:57

Old Phone

Will never again trust anything that has to do with Vodacom...

These damn ****begs I bought a phone on contract they decided to give me a phone that was used by someone else good thing that I checked and realised that it was used... now they giving me a run around to give me a new phone.

0
Replies (2)
Vodacom
Vodacom's reply15 Nov 2017, 12:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Nov 2017, 10:28
Official

Good day

We regret taking note of your experience.

We could not reach you when we called and sent you an e-mail as we require more information.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,