NS
Nontokozo S

1 reviews | Active since Feb 2021

22 Feb 2025, 10:19

Old owner of the number is the most wanted and I don’t know this person

Your network is good, I just have a question, is there a way of generating new contact numbers for your new clients? I’m being called by MBD and all other companies looking for a Mr mxolisi ntombela I don’t know!! I bought a phone 4 months ago and boom I have to explain myself to these providers simply because you regenerate old numbers and give them to new customers. as South Africans we are already having issues with direct telephone marketing services we did not give consent for and now we have to inherit people’s frustration from debt collectors simply because we signed up to be your customers?

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2025, 07:31
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team