1 reviews | Active since Jun 2023
Old Numbers Reactivation
I have been trying to get back my old numbers but Vodacom has been taking me from pillar to post. My phone broke and is apparently irreparable. Most of the important accounts in my phone are connected to the numbers I need to be reactivated,my life is depending on the reactivation of these numbers as when I call them it says they do not exist.
The Vodacom agents have all been telling me different stories both from the call center and from Vodacom store.
To some the numbers ain't showing at all on the Vodacom system,to some it only shows on the contract side even though the numvers were moved to prepaid after my contract ended,to some the numbers are deleted and Vodacom doesn't recycle numbers to some the numbers are being recycled. To some the if they numbers are being recycled and have not been allocated to anyone I can still get them to some they have already been allocated to someone but to my surprise when I call the numbers "they do not exist"
The numbers are need reactivated are as follows ***.
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we will not be able to re-activate your number, if it was deleted due to inactivity. Please click on the following link to view our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we will not be able to re-activate your number, if it was deleted due to inactivity. Please click on the following link to view our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
