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Gary O

1 reviews | Active since Dec 2016

26 May 2017, 15:21

Old Debt Not Cleared

<p>So i decide to add an additional contract to my existing account, after 7 work days i am told that i owe R300 odd rands to settle an account that i went into default on in 2011. If i was told 7 days back to settle i could have had me cell contract resolved by now!!!! Why, when i defaulted and paid the account up to get out of the contract, is there an ountstanding value. It is clear on Vodacom's records that when i paid up my contract number was closed and i had to start making use of pre-paid SIM cards.</p> <p>I find that Vodacom's accounts are run poorly resulting in potential new business being stunted.</p>

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Vodacom
Vodacom's reply26 May 2017, 15:28
Official


Dear Customer,

Thank you for making us aware of your complaint.

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Vodacom Consumer Website Team

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