1 reviews | Active since Dec 2016
Old Debt Not Cleared
<p>So i decide to add an additional contract to my existing account, after 7 work days i am told that i owe R300 odd rands to settle an account that i went into default on in 2011. If i was told 7 days back to settle i could have had me cell contract resolved by now!!!! Why, when i defaulted and paid the account up to get out of the contract, is there an ountstanding value. It is clear on Vodacom's records that when i paid up my contract number was closed and i had to start making use of pre-paid SIM cards.</p> <p>I find that Vodacom's accounts are run poorly resulting in potential new business being stunted.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
