Ok so now what? Haras*****t is over but wrong amount??

Firstly, you changed my debit order without my consent, so you were unable to debit my account. Someone called me to explain and we sorted that out after you sent me numerous harassing sms'. The error and why you didn't get your money timely last month was NOT my fault. It was NOT my problem - YOU CHANGED the details even AFTER I ASKED YOU NOT TO! So this month, i see you deducted a whoping R478 from my account? May i ask why? I'm now being charged with an error that wasn't even my fault? I told you guys not to allow captec to swtich the debit order becasue that account was defunct. There was NO MONEY IN IT, so why did you switch?? That's why i asked you NOT to switch!! Now i'm being punished for YOUR MISTAKE???? YOUR ERROR??? Can someone please call me to sort this out? I want my R100 back - the bounced debit wasn't my fault because i warned you guys what capitec was doing??? I'm very angry Vodacom. I'm very very angry