Oh no, Oh NOVodacom - again ..

Oh no, Oh NOVodacom This whole story started on 21 April. Today, more than a month later ..... Yes, a consultant of Vodacom did contact me and addressed the crux of the ***** problem. On 8 May Vodacom posted that the problem had been resolved, even though I was still waiting for corrected invoices and statement as well as the name of shop where the ***** was committed. I asked several times since then for this and even stressed this past week that I also need new invoices and a statement which is payable at the end of May. Only to be told "you don't owe us anything" and twice last week I was sent a JSP file (Java Server Page) as attachment that should contain a statement!. It is a joke...and very very strange .... It is the 30th May today, and I have nothing more than the "you don't owe us anything" on e-mail. Why don't you send me the invoices, statements or the name of the Vodacom shop where the ***** was committed.

Mr CEO and your senior consultant, please respond to a fair request with the urgency and attention it deserves.