Oh my word, Vodacom!

<p>Took over a Vodacom contract, got billed double the first month. Queried on the 3rd of January 2017, no reason for the double bill, they will investigate and gave me a reference number.</p> <p>NO CALL, NO MAIL, NO SMS, NO SMOKE SIGNALS, NOT EVEN A DISTRESS CALL!</p> <p>I was on the phone the whole morning, trying to find out what is the status of my query. Got transferred 12 times, having to repeat my issue every single time. Eventually got cut off and still no proper feedback.</p> <p>And here I am about to sign a business package for another contract - guess not!</p>