RS
Rinda S

1 reviews | Active since Jul 2011

01 Jun 2017, 08:51

Oh Dear Vodacom..

<p>I am so fed up with Vodacom!! Why would you have a call centre when no-one answers?? You hold and hold and hold.. Pathetic. And all this trouble and frustration just because dear old Vodacom debited an additional R129 off my account, for a Galaxy something WHICH I DON'T EVEN HAVE!!!! How can I pay for something that does not exist?? I expect that money to be paid immediately and whatever is going on on their system to sort it outself out. Who decided that I have a Galaxy whatever?? I never approved anything, hell, I didn't even ask for anything. It is ridiculous. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2017, 08:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,