Offline since Dec 8th- No communication from Vodacom

Ivw been writting countless reviews since Dec 8th and Vodacom hasnt bothered try to resolve my issue.

Ive been offline (wifi connection off) since Dec 8th. Calling the Service dest daily and being sent from pillar to post. Project Manager Lindi promised to call me for an update and never did. Also spoke to Vincent who asked that i send him an email so he can escalate my issue..am still waiting

A technician was meant to come over on 14 Dec. Not only did he not come; there was no communication from their part. Until today ... no one is saying anything.

I run a small business and ive lost so much revenue as i havent been able to meet my targets. Not to mension the double expenditure (buying data daily so i can stay connected). Im on standby this Dec and i risk losing my job as i cannot connect. Im extremely disappointed and on a verge of a mental breakdown. I wish Vodacom can attend to my issue promptly.