TP
Thato P
1 reviews | Active since Feb 2010
12 Dec 2022, 11:10
Offline since 8th Dec
I have been offline since Thursday 8th Dec - Vodacom rep**** that they would send a consultant to investigate - Nothing has been done yet. I called their Service Desk and a call was logged - but still no feedback.
Terrible Service
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Dec 2022, 12:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2022, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2022, 16:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, a technician has been scheduled for 14 December due to rainfall. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2022, 16:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records reflect, a technician has been scheduled for 14 December due to rainfall. Regards Consumer Website Team
Best regards,