OFFLINE 8-22 DEC 2022.. and again 9Jan - To-date. Terrible Service

Offline since 9Jan. After being reconnected on Dec 22 (I was offline since 8 Dec - 22) I have a love hate relationship with Vodacom. Not a month goes by where i call them to reconnect me. The turnaround time for the technician is terrible.. Always takes a week or 2 for them to pull up.

SR*** was logged. Before that I spoke to Prince the technician that reconnected me in Dec (with his permission). He promised to come Wednesday but never showed.. Also stopped taking my calls. I then logged the SR with Vodacom. Monday 16th a Nokia Technician called to confirm they would be coming on Tuesday 17th (This after i explained that I work from and rely on my fibre connection to do my work). He too was a no show(No call or text). I then called Vodacom contact Center and they assured me a rechnician is scheduled to reconnect me on Tuesday 18th between 14:00 & 17:00. Again there was no show. I called and the lady assisting me asked for more time to find somone. No luck.

I have since made a decision to cut my losses. Im paying R899 for 1 or 2 week connection. Then i spend a lot of money recharging my phone to hotspot my laptop. The double expenditure is not worth it. SR*** logged to cancel my contract. Im told it has to be a calendar month. Which means il only be disconnected 28 Feb2023. Thats 09 Jan - 28 Feb Offline - But I still have to pay. Ridiculous if you ask me