dP
david P

1 reviews | Active since Nov 2009

19 Jan 2016, 10:35

Offer / Sell devices that can't supply Part 2 of ?

So Now i been over 5 weeks(35 days) since Vodacom sent me an sms to say they are investigating my complaints, i still have no feedback as to whether I will receive the watch I am currently paying for or the correct products advertised as promotions. I feel the service Vodacom is in resolving complaints is very poor.<br> <br> Vodacom offered me a phone with a watch that can do specific things then turn around and say they cannot give me what they offered. They offered me high quality promotional items with lifetime warranty to upgrade my three contract then replaced them with the cheapest substitute possible.<br> <br> Previous complaint that no one has responded to<br> http://hellopeter.com/vodacom/complaints/offer-and-cant-deliver-***<br>

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2016, 15:34
Official
Hello davidpope,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team