Offer and can't deliver

Good Day<br> <br> Kindly assist with a problem I am experiencing.<br> <br> 26 Nov 2015<br> Upgraded 3 contracts told qualifies for 2 x skull candy head phones<br> Note 5 + S gear<br> S6 flat<br> J1<br> only had Note 5 and J1, will deliver to my house in 4 days<br> <br> 3 Dec 2015<br> I called on day 7, complained no one phoned. still no stock will call me should arrive in a few days<br> <br> 10 Dec<br> missed call from shop<br> <br> 11 Dec 2015<br> I went into shop day 15. still no stock will call me should arrive in a few days<br> <br> 15 Dec 2015<br> Call S6, gear S2 (as S no longer stocked) and skull candy are in stock.<br> I went into shop day 19. S2 gear is not capable of 3G(which is why i chose that option) it's silver not black. Asked for the S2 3G, they are seeing if its possible. The skull candy head phones (life time warrenty) are not in stock and have been replaced with Xqisit BH 100(The Xqisit XS BH100 is a ludicrously cheap pair of Bluetooth headphones - but you get what you pay for when it comes to build quality)<br> <br> I feel cheated, you can't offer one thing and then deliver another.<br> The service took much longer than i think reasonable and the level of comunication was all but absent. I would cancel all contracts if it would not take another 3 weeks of my