MB
Marié Benedito
1 reviews | Active since Dec 2017
09 Oct 2019, 13:33
OFF NETWORK PROBLEMS
I am on and off the network and have phoned Vodacom NUMEROUS times and still struggling! Phone worked for about a week and now back to NORMAL. Can someone just state is there a problem or what the hell is going on?????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Oct 2019, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2019, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Oct 2019, 08:13Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Consumer Website Team
Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2019, 08:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Consumer Website Team
Consumer Website Team
Best regards,