TVDL
Terence Van Der Linden
1 reviews | Active since Jul 2009
05 Nov 2025, 10:28
Off-line again Bethulie
Vodacom: Friday 31 October 2025 Vodacom went off-line at 18H00 and only came back on on Monday 3rd November at 14H15 Tuesday night 4th November 2025 Vodacom went off-line again and only came back on at 10H20 on 5th November 2025," Is this fair a paying service but Vodacom cannot supply what we are paying for. NOT FAIR. No compensation nop sorry no nothing. Not fair at all
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Replies (3)
Vodacom's replyOfficial
05 Nov 2025, 13:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Nov 2025, 13:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TVDL
Terence Van Der Linden's updateReviewer Update
06 Nov 2025, 13:06Vodacom:
A lady phoned me yesterday afternoon while I wasplaying Bowls promised to phone me @ 09H30 today 6th November 2025. Guess what no phone call just empty promises like every other day.
A lady phoned me yesterday afternoon while I wasplaying Bowls promised to phone me @ 09H30 today 6th November 2025. Guess what no phone call just empty promises like every other day.
TVDL
Terence Van Der Linden's update06 Nov 2025, 13:06
Reviewer Update
Vodacom:
A lady phoned me yesterday afternoon while I wasplaying Bowls promised to phone me @ 09H30 today 6th November 2025. Guess what no phone call just empty promises like every other day.
A lady phoned me yesterday afternoon while I wasplaying Bowls promised to phone me @ 09H30 today 6th November 2025. Guess what no phone call just empty promises like every other day.
Vodacom's replyOfficial
07 Nov 2025, 14:18Dear Terence,
Thank you for bringing the network-related issue to our attention.
Please note that the matter has been escalated, and your reference number for this case is: ***.Should you require any further updates or assistance regarding this issue, feel free to reach out and quote the reference number above.
Regards Consumer Website Team
Thank you for bringing the network-related issue to our attention.
Please note that the matter has been escalated, and your reference number for this case is: ***.Should you require any further updates or assistance regarding this issue, feel free to reach out and quote the reference number above.
Regards Consumer Website Team
Best regards,
Vodacom's reply07 Nov 2025, 14:18
Official
Dear Terence,
Thank you for bringing the network-related issue to our attention.
Please note that the matter has been escalated, and your reference number for this case is: ***.Should you require any further updates or assistance regarding this issue, feel free to reach out and quote the reference number above.
Regards Consumer Website Team
Thank you for bringing the network-related issue to our attention.
Please note that the matter has been escalated, and your reference number for this case is: ***.Should you require any further updates or assistance regarding this issue, feel free to reach out and quote the reference number above.
Regards Consumer Website Team
Best regards,