KJvr
Keith Janse van rensburg
1 reviews | Active since Mar 2021
23 May 2023, 16:34
**** of a company!!!
Have been with vodacome for years and was a little behind on payment,with being said they made no means of communication besides a robot call. They send my information to a third party company without my consent to the popi act and this third party company with no sign of agreement to this process as well as a break down of any kind. Phone vodacome to arrange my account with no help. I will not pay a cent till someone sorts this out by adding R1000 with no reason or expectations received. I will take legal action from an advisor if this ******* third party company with the share or my personal information without my consent !!! This company is a **** with no help at all.
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Replies (1)Vodacom's replyOfficial
24 May 2023, 08:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
