odacom Contract Approved But No Feedback or Delivery Since 28 April

I app**** for a phone contract with Vodacom on 28 April 2025, and I was told that everything was approved. Since then, I’ve been waiting with no delivery, no updates, and no tracking information.

I’ve called multiple times to follow up, but I keep being promised callbacks that never happen. This is extremely frustrating and disappointing, especially from a major service provider like Vodacom.

All I want is proper feedback on my order and a clear delivery timeline. I feel like I’m being ignored.

Please resolve this matter urgently.