OBF really????

i am manager of a store and i was told to open a contract with any cellphone provider . i opened my contract with vodacom as i thought they give the best service ,3 days later my phone went off so i took the phone back to ermelo vodacom. they sent it in for repairs . it took 7 days...??? got my phone back told me its a software so i thought sweet its working again . had phone for 7 hours went off again sent it in again##. waited 10 days not hear anything from the dealer as i had to call up the whole time. got fone back and told me it's all sort out after i demaned for a new phone i got the same #### phone . i took my phone as this time all was sort ,,, ja really i had phone for 5 days . hold **** how *** service can i business manager get from one service provider ? i aml loose business as i need to changes phones every time . vodacom ermelo doesnt care about a person and i will be cancling my contract with you . you don't care about clinet .