OBF day 7 and nothing yet

I upgraded on the 1st march to an M4 Aqua, took the phone home and transferred data, etc and then the phone got hot and switched off. After trying to charge it for more than an hour (the charging light did not even go on) nothing happened, it just gets extremely hot.<br> I took it in first thing to Tygervalley branch on the 2nd, (approx at 9:15am). i only received an sms on the 4th March with a job number and now on the 8th it still says awaiting technical inspection. Vodacom says that in 7 days it will be sorted, today is the 7th day since taking it in. When will something be done. I can't imagine that i will receive the phone today as it is at the advanced repairs and I am sitting in Cape Town. When will the technician confirm it was OBF? I do not believe that it should take this long when the phone only worked for less than 4 hours.