Obcene Data Over Charge

I usually use about 800MB / month on my contract. This morning I got a message that my data was finished. I added a 250MB bundle which disappeared withing 20 mins. I called Vodacom but got the usual pass the buck / cut off treatment. Bought another data bundle for 250MB which was also used up within minutes even though all my apps were closed and I didnt use the phone at all. Several calls to Vodacom only to find out - over and above the 500MB of bundles, they have also charged me for an addional 500MB @ out of bundle rates.<br> After the entire day on the phone of being shunted around from one consultant to the next I got hold of Robert Mphaphuli. The only help he could offer was to switch off my internet so I didnt incur any further charges and says someone will contact me in the next 2 WEEKS to sort out the issue.<br> 2 WEEKS? That is appalling service. Dealing with Vodacom is so frustrating. There is no accountability as you get passed around with no continuity of consultants & no one has authority to fix anything. I would like to cancel my contract with them and rather go onto MTN who allows you to buy data from Afrihost at a third of the price of Vodacom - with better service. <br> <br>