DL
Dane L

1 reviews | Active since Jul 2017

30 Jul 2017, 11:24

OB fault still not fixed

<p>Today went to collect my phone at vodacom 4u as they said all is alright but the same things I took it back for where not fixed. They damaged the phonext then it takes them a month to fix the screen and then it comes back with the same OB problems I booked it in for. Now they taking the phone back and now what they say they won't give me a refund.</p>

0
Replies (3)
Vodacom
Vodacom's reply30 Jul 2017, 11:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Aug 2017, 10:27
Official

Hi Dane

As discussed, feedback has been provided.

Regards,

RJ

DL
Dane L's update07 Aug 2017, 19:40
Reviewer Update

Thanks much appreciated.