NS
Neo S

1 reviews | Active since Apr 2021

28 Apr 2021, 16:14

Nxa I’m so

I just spoke to some lady from Voda,Lindiwe... Vodacom’s consultants are so ***********,I don’t know if they really hire *********** people,no one is better than the other

This Lindiwe or whatever name is she couldn’t explain why I’m been debited monthly on something I cancelled in Jan already,instead she hung up on me,I call again another one hangs up...Damnit I’m done with Vodacom,I even had to change my sim to another provider coz the level of service with Vodacom is sh*t maan..damnit nxa

0
Replies (2)
Vodacom
Vodacom's reply29 Apr 2021, 07:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Apr 2021, 10:40
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.   Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.  Regards  Consumer Website Team  

Best regards,