<p>Vodacom deleted both my cellphone numbers with them without giving me any notice. I phoned customer care four times today and still no reason why they cancelled my numbers?? This does not make sense as I tried logging in online on "MY VODACOM" and I couldn't log in with my previous log in details (seems like Vodacom has completely deleted me off their systems). I then heard I owe them an amount of R499.75 to be paid before they can send me the invoice for the upgrade I did initially?? So they cannot send me the invoice for my upgrade because I owe them R500.00. Then a new person at customer care told me my number has been deleted because I promised to pay my full contract of R13 000.00 ??? How does Vodacom think I am going to pay this AFTER they told me the contract expires in January 2019 only.... Why am I forced now to pay them R13 000.00?? I really don't know what is going on and I am really upset... I think it's time to name and shame on all social networks; Twitter, Facebook and Instagram! This is pathetic! Like I don't have to use my cellphone for work!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.