cC
cebsile C

1 reviews | Active since Jan 2014

23 Mar 2024, 06:55

Number suspended since I took a contract with you

Vodacom it’s me again. What I am supposed to do to get assistance from you. I reported this matter in November but it seems like you don’t care about your customers. I regret taking a contract with you. You’re the worst service provider. My number is still suspended for what I still don’t know but you keep debiting my account for what?? I asked you to send me the breakdown of what you are charging me for even today I have not received anything.

0
Replies (4)
Vodacom
Vodacom's reply23 Mar 2024, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
cC
cebsile C's update23 Mar 2024, 11:47
Reviewer Update
You said that many times, ain’t you getting tired of lying to your clients, you have no shame. Just do the right thing Vodacom. Your service is disgusting.
cC
cebsile C's update23 Mar 2024, 11:49
Reviewer Update
Where are you going to contact me since you suspended my number??? Clearly this is one of your lies and I should forget about getting help from you.
cC
cebsile C's update23 Mar 2024, 12:00
Reviewer Update
Where are you going to contact me since you suspended my number??? Clearly this is one of your lies and I should forget about getting help from you.