1 reviews | Active since Jul 2016
Number ****** and taken to another Network
My cell number ********** 868 which was on sim vodacom number ending 5147 has been sim swopped by someone without my permission. When i make a call to it it makes 2 beeps which generally mean that the number is ported to a different network and then goes to voicemail. How it is possible for people to just sim swap your cell number I do not know- there has to be ***** going on in the stores themselves which i request vodacom to investigate. @Vodacom kindly return my cell number to me and fix up your security. Your Network is undoubtedly the best, but when it comes to security I really feel totally opposite
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS