Number still not ported after 2 weeks

<p>I cancelled my Vodacom contract on 30 June and requested to move over to prepaid in order to get my number ported to Telkom. After receiving confirmation via sms that the contract was cancelled and moved over to prepaid I phoned the call centre which confirmed the same. After struggling with Telkom for almost two weeks and realising that I am not receiving any calls/sms's from Vodacom subscribers I contacted the call centre on 13 July. I was advised to contact the porting dept who confirmed that the number was still on contract and not on prepaid as requested and that I had to contact the cancellations dept who then confirmed that the contract was cancelled and on prepaid. The call centre agent contacted the porting dept and then confirmed that their systems doesnt correspond and that I should wait another 24 hours for the problem to be solved.</p> <p>Up until now, 36 hours later , nothing has changed....</p> <p>How is this possile ?</p>