RE
Rudolph E

1 reviews | Active since Jun 2014

15 Mar 2015, 07:50

Number Porting- questions unanswered.

Despite all the issues I have with Vodacom, at this moment I just want to finish my contract (that is also, despite vodacom forcing me into a 25th month even though I gave more than 30days notice that I do NOT want to continue with them). On a side note, people, please be aware of this catch from Vodacom. If they TAKE a month from everyone, they are truly laughing all the way to the bank. <br> <br> Still, I'll give these greedy swines what they want, but now no one in vodacom is able to assist. I want to know if I can pay Aprils fee (the 25th month) of R259 upfront and cancel the contract so that my number be released from Vodacom IMMEDIATELY. Please assist. You should assist when people are joining, BUT VODACOM, your slogan of power to you, is a blatant L.I.E. Because once a customer is hooked, that customer has no power whatsoever to stand up against Vodacom corporation. Especially during the 24 months and even more so when trying to exit. I will never recommend Vodacoms expensive, corporate centered service to anyone & I will always recommend they stay away as far as possible! Please assist and give me some \power-to-me"which I have been paying for at top dollar for the last 25 months!"""

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2015, 10:16
Official
Hello RudolphErasmus88,

Please accept our sincere apology for any inconvenience caused.

We are currently investigating this matter and will update you regarding this.

Kind regards
Vodacom Consumer Website Team