Number porting query

My 82yr-old father had his number ( ********** 574) ported to cell c by some agents who came to my home. Trying to fix this whole mess and being sent from Pilar to post.

So I call vodacom on the "Number Switch" that was confirmed by one of the agents that answered my call. Only to be attended to by some inconsiderate useless female that could not explain your process so that I understand but rather made me feel like I'm bothering her and she's got better things to do.

From the start one could tell that she knows nothing about being professional when you're gonna be in a call Centre and not be sitting at your port to answer calls but rather rather calls away from your port until you realize the person calling cannot hear you.

Then she goes on to tell me about other people.... *** do I have to do with other people's numbers being ported too? This is my dad I'm talking about, you insensitive delinquent.

As if that was enough she tells me that she will send an email to some Dept and it'll take 5 days to fix. Then hangs up on my ear!!!

Like *** vodacom you have done it again.

I need to know how will his number work again when his Sim is mo longer in use... His number now is pulling through on cell c meaning he's using a cell c simcard...

Will his number now work again on vodacom with that same cell c sim or does he have to get another starter pack and Rica it...

Like all this info I need to thumb suck I'm sure from my @ss because your staff expects everyone to know Vodacom's internal processes.

I am seriously appalled at this.

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