GW
Greg W

1 reviews | Active since Jul 2011

31 Jul 2015, 13:05

Number porting for a new contract with you

I want to sign a new/additonal contract with you, but was told by the person in the call centre that I would have to be on PAYG for 6 months plus before I could port to you (from CellC) - she also didn't sound convinced when she told me this. She was also unable to give a reason why and I can find no info on your website confirming this.<br> <br> 1. I believe she might well be wrong and I suggest a some more training in this dept or if this is truly the case, update your site to reflect this<br> 2. Will someone that does know what is going on please call me.<br> <br> <br> <br> <br> <br>

0
Replies (1)
Vodacom
Vodacom's reply31 Jul 2015, 15:33
Official
Hello greatwhite,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team