1 reviews | Active since Nov 2017
Number Ported without permission or request
Good day Vodacom
Yesterday I got several sms that my number will be ported I then immediately called your call centre several times and nobody could help. My number has now been ported to MTn without my permission or even request. I ricad my number with my own details. So I cannot understand how can anybody request this without me being present. I blocked the number hoping the porting will not take place but guess what it did indeed. Please re-activate my number as I also use it for business aand work asap ********** 704. If you need to contact me call me ********** . Name Bonginkosi
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
We regret taking note of your experience.
Our Port support team is looking into this matter. We will make contact with you soon.
We apologise for the delay and for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We regret taking note of your experience.
Our Port support team is looking into this matter. We will make contact with you soon.
We apologise for the delay and for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We regret taking note of your experience. We could not reach you when we called.
This port was reversed yesterday. We have also added a port exclusion flag which will reject all future port out attempts.
Should you wish to port; you will need to give us a call first to remove the flag.
Kind regards
Moddy
Best regards,
Good day
We regret taking note of your experience. We could not reach you when we called.
This port was reversed yesterday. We have also added a port exclusion flag which will reject all future port out attempts.
Should you wish to port; you will need to give us a call first to remove the flag.
Kind regards
Moddy
Best regards,