Number ported in December 2016 but still being billed

<p>I ported my vodacom number in December last year. I am still being charged monthly. I then phoned Vodacom and managed to speak to a person who said they didn't understand why this was happening, but would investigate and phone me back. This has now been a few months later and still being billed. I have tried multiple times to get through to customer care again but my call gets cut after holding for 20 minutes. I then got a call from their credit department saying that I owe them money (because after being unable to get through to a person at Vodacom I asked my bank to reverse the debit orders). I then told them aboutthe porting and they wanted me to phone customer care again to lodge a complaint as to why I'm being charged when my number was ported in December. I asked instead that he please put me through to customer care... 20 minutes later my call is cut.</p> <p>This is now my only recourse in the hopes that someone from Vodacom gets hold of me who can actually assist.</p>