Number port successful but cannot dial out

On the 4 February I ported my number from Cell C to Vodacom ***) & I was told to wait for 3-4 hours before the new network number starts working. Later the day I reliesed that they had issued me with a wrong simcard instead of a nano simcard (iphone5). A day later I went back to the store and they made a sim swap for me and had to wait more for network activation. After waiting over 24hrs still there was no network.<br> <br> Two days later my phone still had no signal and i went back to the store to check and they informed me that the sim swap was done successful but the phone still had no network and i could not call or receive calls.<br> <br> I have reported on customer care several times and they log a case and no one gets back to me. the store has also logged in cases with IT but no one gets back to me. <br> <br> Last week I was told to to log in a case again and they would get back to me, which no one did.<br> <br> Its been over a week and half without being able to use my phone and this is frustrating me and it is affecting my work. <br> <br> The following are the two logged case number to Vodacom: INC*** & A1-WYLH-1062FZ/2015-02-17<br> <br> Please call me on: ***<br> Email: [Email Removed]