Number Port

I went into a Vodacom store and app**** for a number port. My current subscriber is MTN. I was told that I would get an approval sms within 2 weeks and would then have to come back to the store to complete forms.

After 2 weeks, I went back to the Vodacom store as I did not yet receive the confirmation sms. The manager told me that it could take up to a month as Vodacom is waiting on a response from MTN.

More than 2 months have passed, and still nothing has been done.