Number not registered on network
I cancelled my contract and specifically said I wanted to keep my number and use it on pre paid - as this is my work number. This morning I received the email attached and now I have NO access to the network, although I bought 6 gig data Saturday and recharged with R110 this morning!
When I try to make calls, it says I am not registered on the Network!
I want my line fixed NOW! I will also lodge a consumer complaint with the Gauteng office of consumer affairs.
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Vodacom's replyOfficial
28 Feb 2023, 08:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Feb 2023, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team